Reference

How spinquest Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make a deposit through PayPal, Venmo, or Play+, and use the platform — and exactly what we do with it.

Account DataPayment PrivacyCookie ControlsData RetentionYour Rights
spinquest How spinquest Handles Your Personal Information
HOW WE PROTECT YOUR INFO

Data Handling, Security, and Retention at spinquest

Account Security and Verification

Every account is protected with SSL encryption and two-step login verification. When you verify your identity — required under state-level rules — the documents you submit are processed through an encrypted review path and not stored in plain form.

Cookie and Tracking Controls

We use functional cookies to keep your session active and analytics cookies to understand how the platform is used. You can adjust non-essential cookie categories at any time through the cookie settings panel without logging out.

Payment Data and Wallets

When you deposit or withdraw through PayPal, Venmo, or Play+, those providers process the transaction on their own secured systems. We log the transaction reference and amount for your account history — not your payment credentials.

Data Retention and Deletion

We keep account records for as long as required by the applicable state law governing the platform in your eligible region. Once that period ends — or if you submit a verified deletion request — your personal data is purged from active systems.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Team online

Privacy Request Email

Send data access, correction, or deletion requests directly to our privacy team by email. We respond within the timeframe your state's law requires — typically within 30 to 45 days.

Live Chat Support

Our live chat channel handles account-related privacy questions in real time. Use it to ask about what data we hold, how your PayPal or Venmo transaction records are stored, or how to update your profile.

Account Settings Path

Log into your account, go to Settings, then Privacy and Data. From there you can review your stored payment methods, manage cookie preferences, and download a summary of your account data.

Common Questions About Your Privacy on spinquest

If something in this policy isn't clear, the answers below cover the questions we hear most from account holders. You can also reach our live chat team for anything not addressed here.

We collect your name, email, date of birth, and the verification documents required under your state's regulations. Usage data — session logs, game activity, device type — is also recorded to keep the platform working correctly.

We do not sell your personal data. We share only what is necessary with payment processors like PayPal and Venmo, identity verification providers, and state regulators where required — each under a data-handling agreement.

PayPal and Venmo process your payment credentials on their own secured infrastructure. We only receive confirmation that a transaction completed, along with the amount and reference number — never your login credentials or card details.

Yes. Log into your account and go to Settings, then Privacy and Data, or email our privacy team directly. Where your state law grants access rights, we fulfill that request within the legally required window.

Submit a deletion request through your account's Privacy and Data settings or via email to our privacy team. We process verified requests and remove your personal data from active systems once any legally required retention period has passed.

This policy applies where access to spinquest is permitted under local law. State-by-state regulations govern eligibility, and data rights under state privacy laws — such as CCPA in California — are honored for accounts in those states.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.